Reference

Open our privacy policy for Indonesia

We wrote this page so you can see how pesgslot collects, uses, stores, and shares account data before you open an account.

Account dataDevice logsPayment referencesLocal law
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pesgslot Open our privacy policy for Indonesia
CONTACT PATHS

Explore contact paths for privacy requests

If you want to ask how we use your data, the fastest path is live chat from your account after login. You can also send a message through the help email or WhatsApp number listed in the footer, and we will route it to the team that handles access, correction, or deletion requests where local law allows it. For identity checks, we may ask for a masked ID, a screenshot, or the wallet reference tied to the request.

Team online

Live Chat

Open chat from the help icon after login. We route privacy questions, correction requests, and access checks there first, with replies during 09:00-21:00 WIB and queued follow-up outside those hours.

Email Desk

Send the account email, the request type, and the data you want checked. We use email for record changes, deletion requests where local law allows it, and written confirmation of each step.

WhatsApp Follow-up

Use WhatsApp for quicker identity checks when a correction needs a screenshot or masked wallet reference. We keep the thread to one request so your privacy case stays easy to trace.

ACCOUNT SAFETY

Switch through our data safeguards

This policy is built around the data path we actually use: session logs, browser cookies, device checks, and request records.

Data Use

We collect only the details needed to open, secure, and service your account: contact details, login records, device data, and…

Cookie Control

Cookies help us remember your session, keep your language choice, and spot unusual sign-ins.

Account Security

We protect access with session timeouts, device checks, and step-up verification when a login looks unusual.

Retention Window

We keep request logs, wallet references, and support transcripts only as long as needed for audit, dispute handling, and legal…

Change Requests

If your phone number, email, or name changes, open a support request and send the proof we ask for.

Contact Record

For privacy questions, use the support paths listed here and mention the data type you want checked.

Open common privacy questions

These are the privacy questions we hear most often before an account is opened or updated. We answer them here so you can see what data we hold, how long we keep it, and how to reach us when you want a correction or a record check. When a question needs identity proof, we ask only for the minimum details needed to verify the request and protect the account from misuse.

We collect the details needed for account setup and service: name, contact number, email, login history, device data, and payment references. We keep the scope narrow and use it only for account handling and legal duties.

We keep the reference data tied to a transfer so we can match the transaction to your account. We do not store more wallet data than needed for verification, dispute checks, and record keeping.

Yes. Open a support request, tell us what needs changing, and send the proof we ask for. We update the record after the details match and the request is logged.

We keep records only as long as needed for account service, security checks, disputes, and legal retention. After that window, we remove, mask, or archive the data in line with our process.

Cookies help us remember session state, language choice, and login safety. They do not give us full device access, and you can clear them in your browser whenever you want a fresh sign-in.

Use live chat, email, or WhatsApp from the support section and mention that your case is about data handling. We route it to the team that handles access, correction, and account records.

No. Access depends on local law, and we only make the service available where local law permits. If your location is restricted, the account flow will stop before any data is processed.

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